FynOSFynOS

Terms of Service

Effective Date: July 16, 2026 · Last Updated: July 16, 2026

1. Who We Are and Agreement to These Terms

The website fynos.ai (the “Site”) and the FynOS platform (together with related applications, integrations, and support, the “Services”) are owned and operated by Consilara Technologies Private Limited (“Consilara,” “FynOS,” “we,” “us,” or “our”), a company incorporated under the Companies Act, 2013. CIN: U62011KA2026PTC224020. Registered Office: Flat No. 2702, Sy. No. 1280/52, Val Mark Apartments, Hulimavu, Bangalore South, Bengaluru 560076, Karnataka, India.

By accessing the Site or using the Services, you agree to these Terms of Service (the “Terms”). If you are using the Services on behalf of a business, you represent that you have authority to bind that business, and “you” refers to that business. If a separate written agreement (such as an order form or master services agreement) is signed between you and Consilara, that agreement prevails over these Terms to the extent of any conflict.

2. The Services

FynOS is a backend operating system for inventory-led businesses. It supports marketplace finance, reconciliation, inventory, and accounting: connecting your sales channels, marketplaces, accounting software, and business systems to automate order, procurement, inventory, settlement, and bookkeeping workflows, and to give you accurate, real-time financial visibility.

The Services are intended for business use only and are not offered to consumers.

3. Eligibility and Accounts

  • You must be at least 18 years old and able to form a binding contract to use the Services.
  • You must provide accurate, current, and complete information when creating an account or booking a demo, and keep it up to date.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly at support@fynos.ai of any unauthorized use.

4. Customer Data and Connected Systems

You may authorize the Services to connect to third-party business systems on your behalf, such as QuickBooks Online, the Amazon Selling Partner API, Shopify, other marketplaces and sales channels, payment providers, and banks (“Connected Systems”). You represent that you have the right to grant this access for your business.

  • Your data stays yours. You retain all rights to the business data you upload to the Services or that the Services retrieve from Connected Systems on your behalf (“Customer Data”). You grant Consilara a limited license to host, process, and display Customer Data solely to provide, maintain, secure, and support the Services.
  • No sale, no advertising, no AI training. We do not sell Customer Data, use it for advertising, or use it to train, fine-tune, or improve any general-purpose or shared AI model without your separate, explicit written consent.
  • Platform policies. Our access to and use of data from Connected Systems is subject to the applicable platform policies, including Intuit's developer terms and Amazon's Acceptable Use Policy and Data Protection Policy. Your use of Connected Systems remains governed by your agreements with those providers.
  • Privacy. Our handling of personal data and Customer Data is described in our Privacy Policy, including security, retention, and deletion commitments.

5. Fees and Pricing

FynOS is offered on custom pricing agreed per customer. Fees, billing currency, invoicing schedule, and payment terms are set out in the order form or written agreement signed with you. To discuss pricing, contact hello@fynos.ai. Unless stated otherwise, fees are exclusive of applicable taxes (including GST), which are charged in addition where required by law.

6. Acceptable Use

You agree not to:

  • Use the Services in violation of applicable law or third-party rights;
  • Attempt to gain unauthorized access to the Services, other customers' data, or our systems;
  • Reverse engineer, copy, resell, or sublicense the Services except as permitted by law or a written agreement with us;
  • Interfere with or disrupt the integrity or performance of the Services, including by introducing malware or abusive automated traffic;
  • Use the Services to build a competing product.

7. Intellectual Property

The Services, including software, design, and content (excluding Customer Data), are owned by Consilara and its licensors. FynOS is a trademark of Consilara Technologies Private Limited. No rights are granted except as expressly set out in these Terms. If you provide feedback or suggestions, we may use them without obligation to you.

8. Third-Party Services

The Services interoperate with third-party products and platforms (including QuickBooks Online, Amazon, and Shopify), which are owned by their respective providers and subject to their own terms. We do not control and are not responsible for third-party services, their availability, or changes to their APIs. All third-party names and marks are the property of their respective owners.

9. Confidentiality

Each party will protect the other party's confidential information with at least reasonable care, use it only to perform under these Terms, and not disclose it to third parties except to personnel and service providers bound by confidentiality obligations, or where required by law.

10. Disclaimer of Warranties

The Site and Services are provided “as is” and “as available.” To the maximum extent permitted by law, Consilara disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. The Services support your financial operations but do not constitute accounting, tax, or legal advice; you are responsible for your books, filings, and compliance decisions.

11. Limitation of Liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, or data; and (b) Consilara's total aggregate liability arising out of or relating to the Services is limited to the fees paid by you to Consilara in the 12 months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnification

You will indemnify and hold harmless Consilara from third-party claims arising out of your Customer Data, your use of the Services in violation of these Terms, or your violation of applicable law.

13. Term, Suspension, and Termination

These Terms apply while you use the Services. We may suspend or terminate access for material breach that remains uncured after reasonable notice, or where required to protect the Services or comply with law. Upon termination of a subscription, we will make Customer Data available for export and then delete it as described in our Privacy Policy. Sections that by their nature should survive termination (including Sections 7 and 9 through 15) survive.

14. Changes to the Services or These Terms

We are continuously improving the Services and may modify features over time. We may update these Terms from time to time; material changes will be reflected in the “Last Updated” date above, and continued use of the Services after changes take effect constitutes acceptance. For customers with a signed agreement, changes to these Terms do not override that agreement.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India. The courts at Bengaluru, Karnataka, India shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms or the Services.

16. Contact

For support, queries, or grievances, contact support@fynos.ai. For sales and pricing, contact hello@fynos.ai.